CONTract SERVICES
EXECUTION
The customer experience at your establishment begins the moment they arrive and ends the moment they leave.
A professional, polished and efficient courtyard service often defines the rest of you customers experience. Because first and last impressions last a lifetime, we have gone to great lengths to create 3 different types of training classes.
Hospitality and Etiquette
Health, Safety, Sanitary and Environment
Maximizing space so none of your customers are refused parking privileges
These training sessions have been proven effective and serve to establish and nurture loyal clientele. They will remember the white glove, the helping hand, the genuine smile and the team who serviced their needs professionally and expeditiously.
BASIC SERVICE INCLUDEDS:
Professional, experienced and courteous valet attendants
White glove and customizable uniform attire
Bell service
Concierge and doormen
Additional event staff as needed
highrise Service INCLUDES:
Everything from basic service +
Custom, secure and modern modular valet kiosk
Matches aesthetics of your existing building
Controlled climate environment for staff & waiting clientele
Reduces foot traffic in & out of your establishment
Car detailing programs
24/7 Management
Surveillance and security
Designated driver services
Shuttle and transportation services
ACCOUNTABILITY
When we designed our HighRise, we took into great consideration that we live in a not so perfect world where mistakes happen all the time. It is our job to take preventive measures to reduce the possibility of accidents with technological advances, safety training and accountability programs for our employees. If an unfortunate incident takes place, it is one’s aptitude to rectify the situation. This is what will stand out in the customer’s mind more than the accident itself. A swift solution overshadows the problem. That is why our customer service and satisfaction record is considered one of the highest in the industry. We are proud of our staff, and they are here to service our customers to the fullest degree.