Hotels & Condominiums
Your guest experience begins the moment they arrive and ends the moment they leave. A professional, efficient and organized courtyard presence makes a strong first and last impression and nurtures guest loyalty. Especially during inclement weather, your guests will be thrilled to realize they won’t have to search for parking and all of their luggage won’t be dragged through slush. As entrance and exit ambassadors, a valet, bellman and concierge team immediately sets the tone for the rest of their experience.
At HighRise, we put a strong emphasis on delivering prestige customer service and ensuring your guests are comfortable and stress-free when they walk through your doors. Our solutions are customizable for each client based on factors such as location, parkade management, peak time forecasting etc. Allow us to handle the logistics and liabilities and allow your staff to focus on servicing your guests within.
The health and safety of your establishment and clientele are our priority. Because of these unprecedented times, we have went through great lengths and measures to ensure our services abide by federal, state and municipal guidelines. Allow us to be your partner in hospitality and guest experience knowing your courtyard is polished, professional and organized.
Basic SERVICE includes:
Full automation, ticketless and payless valet.
Seamless integration with existing operations
Professional, experienced and courteous valet attendants
White glove and customizable uniform attire
Bell service: our staff assist with luggage, open doors, greet guests and guide them in the right direction
24/7 operations management
highrise service includes:
Everything from basic service +
Custom, secure and modern modular valet kiosk
Matches the aesthetics of your existing building
Controlled climate office area for staff and lounge space for waiting clientele
Decreases foot traffic in and out of your establishment
Advanced technology to ensure safe, secure and organized storage for guest property
Car detailing programs
Surveillance and security
Shuttle and transportation services
Concierge; give your guests a 5-star experience and boost the amenities on your property. We understand that this position is the face of your establishment, and our staff are professionally trained to provide a guest experience aligned with your brand